Responsible Gambling

Responsible Gaming at Wonaco Casino

At Wonaco Casino, we prioritize the well-being and safety of our players. We understand that gaming can be an enjoyable hobby when done responsibly. However, it's essential to acknowledge that some individuals may experience problems with their gambling habits.

We want to ensure that all our players have a positive gaming experience and provide them with resources to help manage their gaming activities.

Setting Deposit Limits

If you're concerned about your spending habits or would like to control the amount of money you deposit, you can set deposit limits on your account. This will prevent you from making excessive deposits over a specific period.

To set a deposit limit:

Log in to your account and navigate to the "Account" section.
Click on "Deposit Limits."
Choose your preferred deposit limit and select the duration (e.g., daily, weekly, or monthly).

Taking a Break with Time-Outs

If you need time away from gaming, our self-exclusion feature allows you to take a break for a specified period.

To activate a time-out:

Log in to your account and navigate to the "Account" section.
Click on "Time-Out."
Choose the duration of your time-out (e.g., 24 hours, 7 days, or 30 days).

Self-Exclusion

If you feel that you need more extensive assistance with managing your gaming habits, we recommend self-excluding from our site for a longer period.

To self-exclude:

Log in to your account and navigate to the "Account" section.
Click on "Self-Exclusion."
Choose the duration of your self-exclusion (e.g., 6 months or 12 months).

Accessing Support

If you're struggling with problem gaming, we encourage you to reach out to our support team. We'll provide guidance and resources to help you manage your gaming habits.

You can contact us through:

Live Chat: available 24/7
Email: [email protected]

External Support Organizations

We also recommend the following external organizations for further assistance:

GamCare (UK): 0808 8020 133
Gambling Therapy (UK): 0808 8010 033

These organizations offer confidential and free support to help you overcome problem gaming.

Responsible Gaming Resources

To learn more about responsible gaming, we suggest visiting the following websites:

Responsible Gaming Foundation
International Centre for Youth Gambling Research and Education

By working together, we can ensure that your gaming experience remains enjoyable and responsible.